The Caz now accepts cash payments, as well as VISA, MasterCard, American Express, and Discover for all transactions, including at the door and bars. ID verification may be required, and merchandise payment options may vary by event.
For a smoother experience, we recommend setting up an account on the “Local By Toast” app in advance, though it’s not required. Orders are not placed through the Toast app; instead, simply use your phone’s camera to scan our QR code to place an order. If your phone’s camera doesn’t work, Google Lens can be used to scan QR codes. You can also set up your Toast account directly at the venue when you scan the QR code for the first time, making it quick and easy to reorder throughout your visit.
Please note: Debit card transactions may include a temporary $50 pre-authorization hold, which is typically released within 1 to 2 business days, depending on your bank.
No need to wait in line! Simply scan the QR code using your phone’s camera to access the menu, place your order, and our staff will bring your food and drinks right to your seat.
• For General Admission tickets, we will deliver your order to the location where you scanned the QR code, whether at a drink rail or the bar.
• For reserved seating, orders will be delivered directly to your table.
🚨 Important Security Note: Do NOT use a third-party QR code reader app—these have been known to compromise user information. Instead:
✔ Use your phone’s built-in camera to scan the QR code.
✔ If your camera doesn’t recognize the code, use Google Lens (available on all smartphones and browsers).
This ensures a safe and seamless ordering experience!
Yes! The Caz now accepts cash payments as well as credit/debit card payments.
For General Admission shows:
1. Select the number of General Admission tickets you’d like, then click the “Continue” button.
2. Click “Checkout” to proceed.
For Dinner and a Show and Cabaret events:
1. Select your preferred seat from the seating chart. Different colors indicate different price levels.
2. For Dinner and a Show, select one (1) dinner choice per ticket purchased.
For All Events:
1. On the checkout screen, complete the required fields: first name, last name, email, confirm email, and zip code (phone number is optional).
2. Choose your payment method.
3. Check the waiver box to proceed.
Once all required fields are completed, the “Place Order” button will change from a dull red to bright red, indicating your order is ready to be processed.
Simply click on any seat on the seating chart. Grey seats indicate they have already been purchased, while colored seats are available for selection.
Because we like to keep things easy! No surprises, no extra charges—just a smooth ride from the moment you buy your ticket to the final encore. We’ve taken care of the fees so you can focus on what really matters: the show, the food, and the fun!
All tickets are non-refundable.
Most events at The Caz are 21+, so bring a valid ID to enter. We follow NYS laws closely, meaning anyone who looks under 40 must provide proof of age. Acceptable IDs include a driver’s license, passport, or state-issued ID. If your ID is from a foreign country or raises concerns, we may ask for a second form of identification.
Some shows are open to all ages—please check event details to confirm entry requirements.
We’re all about keeping the night classy at The Caz. There’s no strict dress code, but we kindly ask that you skip anything too casual or unkempt. Dress to match the energy of the night and enjoy the show in style!
You can find us in South Buffalo at 2221 Seneca Street, Buffalo, NY 14210.
You can find the door and show times on the “Shows” page of our website. Keep in mind, times may change, so it’s a good idea to confirm the day of the event. We encourage early arrival to enjoy a meal from our a la carte menu!
Absolutely! Take a look at our menu to see what’s available during your visit.
Dinner and a Show: Typically, seating begins at the time that doors open, and food service will start 90 minutes prior to the show. Please keep in mind, times may change, so it is a good idea to check the event's info on the day of the show.
Cabaret & General Admission: Our à la carte menu is typically available from the time doors open until 9:30 PM when the kitchen closes.
Times may vary by event and will be noted.
You can park in our spacious lot behind the venue, or take advantage of ample street parking in the area.
Yes, ADA seating is available but limited.
For Dinner and a Show and Cabaret events, you can select your seats when purchasing tickets. Seats at tables on the main floor (indicated by those next to small grey boxes) are ADA accessible, with the best options being those closest to the aisles. However, high-top drink rail seats (indicated by those behind the long grey bars) may not be suitable for ADA needs.
For General Admission events, the main floor may have open or limited seating. In these cases, we will work to find the best available location for our ADA guests.
If you have any further questions or special requests, please email us at info@thecazbuffalo.com to ensure we can accommodate you properly.
Yes. All guests are subject to bag checks and security screening upon entry. This is for the safety and comfort of everyone attending events at The Caz.
Prohibited items include but are not limited to:
Only small bags and purses are allowed inside the venue. Backpacks and larger bags are not permitted, except for medical purposes.
Yes, complimentary coat check is available during shows in the fall and winter months. Depending on the event, it may either be attended by staff or self-serve.
Curfews depend on the event, but we’re usually closed before midnight. For specific times, check the event details.
We don’t have a traditional box office, but we do sell tickets to patrons already at an event. That said, your phone is the ultimate box office—buy tickets 24/7 from our website!
Yes! The Caz features two bars—one on the main floor and another on the mezzanine. We offer a full selection of liquor, wine, beer, hard cider, craft cocktails, mocktails, and non-alcoholic beverages. Our menu includes a variety of local favorites from Hartman’s Distilling, Iron Smoke Distillery, 42 North Brewing Company, Southern Tier Brewing Company, Ellicottville Brewing Company, Community Beer Works, and more.
We currently do not offer pick-up or delivery services. All food orders are available for dine-in only during events.
